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FAQ

FAQ

No, we offer the search, review, and messaging functions to clients as a free service. We want to make it as easy as possible to fill your chair with ideal clientele. 

Yes, professionals and businesses are on a paid membership to be listed on our search. Find payment and pricing information here. 

Yes, we ask that all professionals and businesses that create accounts are legitimate and up-to-date.

They’re out there and we are committed to help you find them! Our algorithm matches clients and professionals/businesses depending on service type, pricing, location, and more. 

We love hearing what our customers have to say, send us a note here

You can add a photo to your gallery by “posting a photo” on the “discover” or “home” page. 

We are working on this functionality at the moment. You can contact us here for assistance reseting your password. 

Get 5-star reviews. 😊 Profiles climb the search screen based on the number of positive reviews the profile has. Posting frequently will keep you at the top of the ‘discover’ page because it is sorted by time posted. 

Under the menu, you are able to see all of your reviews. Once on ‘my reviews’, there is a request action which brings you to clients that have profiles or a link to send clients that don’t yet have an account. 

Tagging your photos by service type will organize your gallery for clients searching for specific services/content. 

Any licensed beauty professional, including: 

  • Hairstylists 
  • Barbers
  • Estheticians 
  • Massage Therapists 
  • Makeup Artists
  • Nail Technician

Business accounts are designed for the following entities: 

  • Hair Salons 
  • Barber Shops
  • Spas 
  • Nail Salons 
  • Health Centers

We are launching in the Twin Cities of Minnesota and will be growing when we feel this area is thriving on TopKnott. 

Any photos you own/have permission to share that are appropriate and beauty-related. Most professionals and businesses should post photos to show off their work, products, and services. 

We are a web-based app so there is no need to download a physical app. You can visit the app here.

Still have questions? We are here to help! Leave us a note below and we will get back to you as soon as we can.